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Policies
CUSTOM DESIGNS:
Do you have a design in mind or a business logo you’d like placed on a doormat or other item? No problem! We love making custom designs, just reach out to us with your idea and image if you have one and we will work with you on making it exactly as you imagined.
RETURNS / EXCHANGES:
We do not accept returns or exchanges for custom designs because every item is handmade to order specifically for you. If for some reason, there is an error/mistake on your design, or the mat is damaged during shipping please reach out to us so we can resolve. Please double check your order and notify us immediately if you need to make any changes to the design. Please also triple check your shipping address.
BULK/WHOLESALE ORDERS
Please get in touch for your bulk order needs, we'll be happy to help.
RUSH ORDERS
Need your order quickly (last minute gift ideas anyone?) We offer an Express upgrade on the cart drop down, which will ensure your order is expedited.